By purchasing from us you are accepting the following terms and conditions in full.
Prices & Payment
All prices are displayed in £’s sterling and are inclusive of VAT. Payments can be made online or by telephone using Visa/Mastercard/Switch/Solo/Delta. We do not accept cheque/postal order/cash.
Every effort is made to ensure that prices shown on Caravan Accessories 4U’s website are accurate at the time you place your order. If an error is found, Caravan Accessories 4U will inform you as soon as possible and offer you the option of reconfirming your order at the correct price or cancelling your order. If you cancel, Caravan Accessories 4U will refund you for any sum that has been paid by you or debited from your credit card for the goods.
For unwanted goods you have the right to cancel the contract at any time up to the end of 14 working days after you receive the goods. For faulty or damaged goods you have the right to cancel the contract at any time up to the end of 30 days after you receive the goods. If you exercise your right to cancel you will be responsible for returning the goods to us at your own cost and you must give Caravan Accessories 4U written notice by hand, post or email to the address at the bottom of this page. The goods need to be returned in an unused condition and in any original packaging. Once you have notified Caravan Accessories 4U that you wish to cancel the contract, we will refund you within 30 days of receipt of the returned goods for any sum that has been paid by you or debited from your credit card for the goods (excluding any shipping and handling costs).
We are aware that occasionally it may be necessary to return goods that arrive in an unsatisfactory condition. We therefore ask customers to check items carefully on delivery. If an item is found to be faulty or fails to meet expectations, we ask that this matter be brought to the immediate attention of the courier. The courier will then return the items to us for inspection. Caravan Accessories 4U will be in contact as soon as possible to either arrange a full refund or, at the customer’s discretion, a replacement. If any items are not to be used straight away, we advise customers to check that these have been received in perfect condition and working order.
Should a fault be found after delivery, Caravan Accessories 4U must be advised within 72 hours of receipt. This also applies to any goods that appear to be missing. Should the goods be faulty or have a manufacturing defect then we will take the items back and arrange for a replacement. If a refund is wanted then carriage charges are non-refundable unless goods are faulty or have a manufacturing defect. We therefore ask that items be checked very carefully on delivery. All other goods must be returned at the senders expense. Please note that Caravan Accessories 4U reserve the right to test any product returned to us as faulty before issuing any replacement or refund.
For your convenience, returned goods (including a receipt or invoice) can be taken to any one of our 3 stores in Swindon, Oxford and Reading.
Caravan Accessories 4U shall not be liable for any loses or damages caused by a delay in delivery of goods that are beyond our reasonable control. Goods can be left without a signature as instructed but this would result in the customer taking full responsibility for those goods once they are delivered, making the customer exempt from any transit liability.
All goods supplied by Caravan Accessories 4U have a 12 month warranty from the date of supply. This warranty does not affect your statutory rights as a consumer. This warranty does not apply to any defect in the goods arising from fair wear and tear, willfull damage, accident, negligence by you or any third party use other than as recommended by Caravan Accessories 4U, failure to follow Caravan Accessories 4U’s instructions, or any alteration or repair carried out without Caravan Accessories 4U’s approval. Please note that Caravan Accessories 4U reserve the right to test any product returned to us as faulty before issuing any replacement or refund.
Caravan Accessories 4U
Store opening hours: Monday-Friday, 9am – 5pm (unavailable weekends and bank holidays)
Address: Caravan Accessories 4U, Greatfield, Wootton Bassett, Swindon, Wiltshire, SN4 8EQ
Telephone: 01793 770798